Terms & Conditions – Kayak / SUP Hire


Hire equipment may be used on the beach side of the red & white buoys on Lake Taupo but must remain in full view of Motutere Bay TOP 10 Holiday Park.

You must NOT transport the Kayak/SUP to a different location away from Motutere Bay TOP 10 Holiday Park during the hire period. You must NOT take the Kayak across the red and white buoy boundary onto the lake during the hire period.

Personal Floatation Device – (PFD) Life Jacket must be worn at all times while on the water.

All persons that will utilise the hire equipment during the period of the hire must complete and sign conditions prior to the commencement of the hire.

Photo ID required.

Hire by prior booking only. All hire fees must be paid prior to commencement of hire period. Payment by credit card or EFTPOS.

Hirer must be over 18 years old. Persons under 18 must be accompanied by a responsible adult. Persons under 15 years of age must be accompanied by a responsible adult in double kayak, under 15 must occupy the front seat so as to remain visible to the responsible adult at all times.

All hire equipment must be returned at the end of the hire period. Failure to return hire equipment, loss or damage to hire equipment will result in charges for the replacement of the non returned or damaged hire equipment.

Motutere Bay TOP 10 Holiday Park Kayak / SUP hire accepts no responsibility and will be held harmless for any loss or damage of hirer personal belongings.


COVID-19 Level 4 Alert Park Status:

Currently in lockdown

An update to all our loyal guests during these surreal and uncertain times. As we navigate this situation, we continue to keep the safety and wellbeing of our customers and team members at the forefront of our thinking. We want to let you know more about what we are doing in our park in response to COVID-19.

Now that we are at Alert Level 4, we are closed to leisure guests and are only accommodating our permanent residents and some essential travellers for the lockdown period. These travellers are staying under the following conditions:

- Guests are staying in self-contained campervans or caravans, or our self-contained units only
- Communal facilities and shared areas of the park are closed
- A minimum night stay of 28 days applies, to ensure that all guests follow through with the government’s 4-week lockdown requirements, unless proof of an outbound flight can be presented to staff
- Our reception, maintenance and cleaning service will be at reduced capacity and/or operated remotely as circumstances in the park dictate
- We are having to limit, restrict or cease face-to-face interaction, but will do our best to deliver our usual high quality of customer service while adopting safe social distancing practices

If you have a booking made with us and were due to arrive during or in the months immediately following the lockdown, please get in contact with our team to discuss your options.

This decision has not been taken lightly, but we need to play our part in the fight against COVID-19. We would like to thank you for your support to date and look forward to seeing you again in the future.

For further information please contact our team on 0800 668 229.