Tiaki Promise
January 16, 2020
Freediving New Zealand Depth Nationals 2020
March 2, 2020


Park Managers Andrew Harrison & Kellie Faser receiving the automated external defibrillator (AED) from ASB and St John. The cabinet to house the AED was purchased using funds that were raised from fundraising at the Motutere Bay TOP 10 Holiday Park annual family fishing competition. We're proud of the role our guests played in helping to contribute to the betterment of the park. Many thanks for your support.



The chances of surviving a cardiac arrest have been boosted for holidaymakers at Motutere Bay Top 10 Holiday Park, on Lake Taupo, with the installation of a new automated external defibrillator (AED).

The life-saving device has been gifted by ASB, in support of efforts by St John to improve cardiac arrest survival rates in New Zealand. The AED was presented to park manager, Kellie Fraser on Thursday 13 February and was followed by a St John ‘3 Steps for Life’ session – a programme which teaches people how to perform CPR and use AEDs.

"The owners of Motutere Bay Top 10 Holiday Park were recently looking at purchasing a defib for the park, when they were generously approached by St John to receive a new AED, courtesy of ASB. We graciously accepted the gift, as here in Motutere Bay, our guests and staff safety and well-being is of upmost importance to us. We believe this will not only benefit our regular patrons to the park but will also be available to everyone in the local community. We feel it’s extremely important for us to be able to give back,” says Ms Fraser.

Death from cardiac arrest is our silent toll. Around 2,000 people a year are treated for a cardiac arrest that occurs in the community. It can happen to people of any age at any time, but the chance of survival can be greatly improved with bystander CPR and use of an AED.

St John is going to great lengths in communities around New Zealand to install AEDs in public locations like businesses, sports grounds, schools and marae, as well as delivering the ‘3 Steps for Life’ programme.

“Studies by St John have revealed that every minute that goes by without CPR or defibrillation reduces the chance of survival by 10-15 percent, with only 13% surviving a cardiac arrest. We know that this survival rate can be doubled by people taking three easy steps; calling 111 for an ambulance, starting CPR immediately and using the nearest AED,” says St John Lakes Territory Manager, Leisa Tocknell.

“Having an AED accessible in a holiday park, where crowds of people frequent, particularly in the summer, means lives can be saved.”

ASB head of Community and Sponsorship, Mark Graham, says when it was discussing with its partner, St John, where the AED should go and Motutere Bay came up, they felt it was the right spot for it.

“Not only is the Holiday Park a busy place with holidaymakers, the stretch of road between Taupo and Turangi is frequented by plenty of tourists and locals every day.

“We know every minute counts when someone is in cardiac arrest, so having this AED in a busy location will hopefully make a big difference,” says Mr Graham. St John’s clinical research shows more AEDs are needed in remote and socio-economically deprived communities – something ASB is committed to helping with.

Notes to editors:

Know where the AEDs in your area are located. If you would like to register an AED or find the location of an AED in your community, go to Anyone over 18 who knows how to perform CPR can register and download the GoodSAM Responder app from so they can be alerted that a person nearby is in cardiac arrest and needs help, enabling them to provide CPR and use an AED before emergency services arrive, possibly saving a life. St John offers a free 3 Steps for Life course to teach CPR and how to use an AED. For more information, visit

St John at the frontline of emergency services

St John provides emergency ambulance services to nearly 90% of New Zealanders and covers 97% of the country’s geographical area.

With more than 540,000 calls into our 111 clinical communication centres and almost 500,000 patients treated and/or transported to hospital in the last financial year (end June 2019), St John ambulance officers are at the frontline of emergency services.

St John has more than 4,600 paid and volunteer ambulance officers and more than 700 ambulances and operational vehicles throughout the country, responding to emergencies 24 hours a day and 365 days a year.

ASB and St John ASB and St John have enjoyed a strong and positive partnership since 2008. ASB is involved with St John in many ways:
  • All ASB branches are equipped with an AED (automated external defibrillator) and have AED-trained staff ready to help in an emergency.
  • In 2016 ASB became the new sponsor of ASB St John in Schools, a first aid programme, delivered in partnership with ACC, which teaches Kiwi kids life-saving skills and the confidence to take action in an emergency.
  • ASB staff volunteer on St John Area Committees, at local St John events, or as Caring Callers.
  • ASB staff contribute to St John Annual Appeal fundraising campaigns.

COVID-19 Level 2 Alert Park Status:

Level 2 Protocols in place from Thursday 14 May 2020 - Recreational Travel Allowed

An update to all our loyal guests during these surreal and uncertain times. As we navigate this situation, we continue to keep the safety and wellbeing of our customers and team members at the forefront of our thinking. We want to let you know more about what we are doing in our park in response to COVID-19.

We understand that the relative uncertainty we are all feeling right now might have implications for your confidence to book a stay with us over the next couple of months and, with that in mind, to give you confidence in booking with us, we have decided to introduce a “Book with Confidence Guarantee” .

What is the Book with Confidence Guarantee?

The Book with Confidence Guarantee is applicable if you are no longer able to travel due to COVID-19 related developments. For example: you become sick with COVID-19 or someone immediately connected to you does and you are forced into self-isolation, or the Alert Level changes meaning travel becomes impossible, or there is a Government mandate for you not to travel in your local area/region or the area you intend to travel to. In these and other similar cases there will be no charges levied to make changes to your booking dates. We will provide a 12-month credit or full refund (in exceptional circumstances, determined on a case by case basis).

Please be aware that where your request to amend a booking is not linked to COVID-19 developments, normal T&C’s will apply.

Who can stay with us?

In Level 2 and below, we are able to welcome all travellers again - excluding anyone who has COVID-19. During these times we have stringent health and safety protocols to keep our staff and guests safe:

- We are offering contactless payment and check-in (or face-to-face on request with social distancing)
- We are employing Best Practice cleaning and sanitisation procedures based on WHO and Ministry of Health guidelines
- We are maintaining social distancing in our communal facilities
- We are employing full contact tracing records management systems

We look forward to welcoming you at our park for some well-earned rest and relaxation (or adventure depending on what tickles your fancy)!

The Motutere Bay TOP 10 Team